Physiotherapy & Exercise Physiology Penrith

COVID-19 Update: Agility Physiotherapy & Exercise Physiology - (Monday 3 August 2020)

At Agility Physio & Ex Phys, your well-being is at the heart of what we do. It’s our everyday way of business; and it’s our approach to help combat the spread COVID-19.


We continue to take all necessary precautions to keep both you and our staff safe and comfortable with our physiotherapy and exercise physiology services here at the Agility Physio & Ex Phys treatment rooms in Penrith. 


We’ve created a CovidSafe Plan and submitted it to the NSW Government. This means that we’re following all regulatory advice, implementing necessary changes, and communicating this to our staff, our partners and to you. 


Whilst wearing masks aren’t mandatory during health appointments in NSW, you’re welcome to wear one to your appointment. If you don’t have one, we’re happy to provide one. Our practitioners will have them on hand and may ask you to wear one if you’re showing any signs of flu-like symptoms. 


To note: if you wish to bring a friend, a partner, or a family member along with you to your consult, it is mandatory we record the following details: their full name and contact details (mobile telephone number or email address or residential address). 

COVID-19 Update: Agility Physiotherapy & Exercise Physiology - (Monday 20th March 2020)


At Agility Physio & Ex Phys, your well-being is at the heart of what we do. It’s our everyday way of business; and it’s our approach to help combat the spread COVID-19. Keeping you and our staff safe is our priority


We’re following updates from the World Health Organisation (WHO), the Australian Government, the Australian Physiotherapy Association and regulatory health authorities.


Please take a moment to read the following important points prior to coming to our clinic:


  • If you’re feeling ill with fever, cough or experiencing bronchial or breathing issues, consult your GP and, if necessary, reach out us to reschedule your next appointment.​

  • If you’ve come into contact with someone who has been diagnosed with COVID-19, consult your GP and, if necessary, read out to us to reschedule your next appointment.

  • If you’ve travelled overseas in the past 14 days, reach out to us and reschedule your next appointment to after your mandatory home isolation. More information from NSW Health on home isolation can be found here


If you fall into one of the above categories and you’d still like to see one of our practitioners, you can now book a telehealth online video-chat appointment; available for both physiotherapy and exercise physiology consultations. Head to our telehealth page for more details.


Below is a summary of the advice we’re following and what we’re putting into practice to ensure we work toward the most risk-free environment we can provide.

Getting your workplace ready for COVID-19

Most persons infected with COVID-19 experience mild symptoms and recover. However, some go on to experience more serious illness and may require hospital care. Risk of serious illness rises with age: people over 40 seem to be more vulnerable than those under 40. People with weakened immune systems and people with conditions such as diabetes, heart and lung disease are also more vulnerable to serious illness.

1. Make sure your workplaces are clean and hygienic

  • Surfaces (e.g. desks and tables) and objects (e.g. telephones, keyboards) need to be wiped with disinfectant regularly.

  • Why? Because contamination on surfaces touched by employees and customers is one of the main ways that COVID-19 spreads.

2. Promote regular and thorough hand-washing by employees, contractors and customers

  • Put sanitizing hand rub dispensers in prominent places around the workplace. Make sure these dispensers are regularly refilled.

  • Display posters promoting hand-washing – ask your local public health authority for these or look on

  • Make sure that staff, contractors and customers have access to places where they can wash their hands with soap and water.

  • Why? Because washing kills the virus on your hands and prevents the spread of COVID19.

3. Promote good respiratory hygiene in the workplace

  • Ensure that face masks and / or paper tissues are available at your workplaces, for those who develop a runny nose or cough at work, along with closed bins for hygienically disposing of them.

  • Why? Because good respiratory hygiene prevents the spread of COVID-19.


Basic protective measures the practitioners at Agility Physio & Ex Phys will take:

1. Surfaces will be wiped down after every patient with hospital grade disinfectant and paper towel, with these being disposed of in a closed bin.

2. 70% alcohol hand sanitiser will be available and encouraged on arrival and departure from the clinic.

3. Tissues and closed in bins provided if you need to cough or sneeze.

4. Non-contact greetings- this means no shaking hands, no hugging and no high 5's.


We work alongside GPs to deliver high quality, guideline based care

At Agility Physiotherapy & Exercise Physiology our accredited exercise physiology (AEP) services are evidence based and in line with guideline based care. 

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